Shipping Policy

Shipping Policies:

Coverage Areas:

- We ship nationwide.

Processing Time:

- Orders will be processed within 1-2 business days after receiving payment.

Shipping Options:

- We offer several shipping options, including standard or express.

Shipping Costs:

- Shipping costs are calculated at checkout. We offer free shipping for orders over €50.

- Or, select the express 24/48hr option for €6.95.

- Shipment Tracking:

- We will provide a tracking number for each order. Customers can track their shipment through our website or through the shipping company.

Delivery Address:

- Customers are responsible for providing accurate shipping information. Address changes after placing an order may be subject to additional charges.

Failed Deliveries:

- If a package cannot be delivered due to incorrect recipient information or absence, we will do our best to arrange a redelivery. Any additional charges, if any, will be the customer's responsibility.

Shipping Damage:

- If a product arrives damaged, please notify us within 15 days of receiving the order. Provide photos of the package and the damaged products so we can resolve the issue immediately.

Returns and Exchanges:

- Please see our return and exchange policies for detailed information on how to proceed with product returns or exchanges.

Customer Service:

- Our customer service team is available to help you with any shipping-related questions. You can contact us through our online chat or through one of our social media channels.